Planks Help Centre
Go to website
Back
Articles on:Customer Support
Help with modifying orders, understanding our returns process, and learning how customer feedback shapes our service at Get Planks.

Categories

  • Production & Delivery
  • Ordering & Customisation
  • Timber & Materials
  • Working With Timber
  • Customer Support
  • Making changes to your order after checkout
    Need to change your timber order? Here's how to update details like size, delivery address, or finish after you've checked out.Few readers
  • How we use feedback to improve
    Your reviews and messages help shape our service. Here’s how we use customer feedback to improve our timber products and support.Few readers
  • How we handle returns and refunds
    Learn how to request a refund or return timber, and how we resolve issues quickly and fairly.Few readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
© 2025Planks Help Centre